Why is Image Size So Important?
Image size is the amount information on your photo. The more information (Pixels) there are on the file the better the quality & the larger we can print it. If we try to produce a large photo from a small amount of information (pixels) we will end up with a blurred & pixelated image.
Example photo (far left) which has lots of information/pixels. No problems to enlarge.
See (left) example of photo with small amount of information/pixels, would only be good for a passport size photo.

Why is this photo not clear?
This photo doesnt have a lot of information/pixels. If this photo were to be enlarged extra pixels are not created. The existing ones are just made bigger thus creating a big blurry enlargement.
So please when taking photos set your camera to its highest resolution, heaps of information/pixels. So if you capture that perfect shot, and you would love to have it enlarged & printed, you are able to.

You can downsize a photo file easily enough if you need to email it, but you cannot make a photo file bigger and obtain a good quality enlargement.

What size does my photo file need to be?
Without getting bogged down in too much technical jargon.
To produce a good A1 size photo poster the file would need to be at least 4 Megabytes,
For an A2 at least 3Mb.
For an A3 at least 2Mb
For an A4 at least 1Mb.
Same as above for A3 & A4 jigsaw puzzles.
For An A5 jigsaw .5Mb or 500 Kb.
For the photo impressions onto jewellery, file size of around 1mb is ok.

How do I tell how big my file is?
When you are in My Pictures (XP) or Pictures (Vista), hover your mouse over the thumbnail of the picture you would like to upload, a small box will appear giving information on that photo. At the bottom of that box it will say Size. That is the file size of Your Image.

How many megapixels does my camera need to be?
As a rough guide a 8 megapixel camera set to its highest resolution will give a 4 Megabyte picture file, so would be fine for an A1 photo poster.

What type of image can I upload & how long will it take.
The images must be in JPEG format. Files of this type will have an ending similar to *.jpg or *.jpe.

Image files can be quite large depending on the type of camera you use. These days even relatively cheap digital cameras can give high resoluton images with 5mb or more image files. The following guide will give a rough idea of how long it will take to upload an Image file.

For example if your file is uploaded at dial up speed (56kb) it will take approximately:

2min for a .5mb file: (4min/1mb) (7min/1.5mb) (9min/2mb) (14min/3mb)


If you have ADSL 256kb.
1min for a .5mb file: (2min/1mb) (3min/1.5mb) (4min/2mb) (6min/3mb)

These times will no doubt vary, depending on your location and amount of internet traffic.

Why are some of my Images cropped.
The reason that Your Image may be cropped is that digital cameras take photos in 4:3 aspect, whereas the old 35mm cameras take photos in 3:2 aspect. Unfortunately most photo print sizes (eg 6"x 4") suit the 3:2 aspect. So the reason for possible cropping is to get your image to fill the whole frame. Sometimes if the image is not cropped, you would end up with either a white strip at the top & bottom or the sides. However we endeavour to keep cropping to an absolute minimum, this may involve slightly altering the aspect of the image.

What services do you offer?
With our mobile sevice you dont need to upload Your Imaqes through our website. The only thing you need is your digital camera so we can download Your Images. Even if you dont have your camera we would be more than happy to take a photo of you. We offer all the services available on our website in our mobile van. All the equipment in our mobile workshop is solar powered. We do not need mains power, so whether it be a wedding, corporate event, conference, private function or perhaps even the side of the road we can be there.
If you have any queries about our mobile service please contact us.

Does your site offer secure payment?
This form uses 128 bit SSL, the strongest commercially available level of encryption. Your Credit Card details will be encrypted at all times whilst in transit over the Internet. You should see a solid padlock in your browser status bar which indicates that the encryption is taking place.

How do you deliver?
We ship goods through NZ Post using their Track & Trace service. Once we have shipped the goods we will send the NZ Post tracking number to you by email. The photo posters will be delivered in mailing tubes, the jigsaw puzzles unassembled in a sturdy box along with a small photo to help you reassemble it.(If the puzzle is a gift, perhaps dont show them the small photo & watch the reaction as they assemble the puzzle) The photo impression jewellery in a padded courier bag.

How long will it take to receive my goods?
We endeavour to make delivery within 5 to 10 working days. Deliveries will occur during working hours, if you are not usually home during this time, perhaps get the delivery made to your work address.

What do you do with my personal details?
Your personal details are required for delivery of your goods and email address for advising you of order confirmation, and subsequent shipping updates. We will not give your personal details to any third party.

Am I able to have my goods shipped to an address other than my home address?
No problems, when creating an account you can specify the address you would like the goods shipped to.

What happens to my image when you have completed my order?
We will delete Your Image from our system after a period of three months

Will you use my image for any other purpose?
"Your Images" will not use your uploaded image for any other purpose than fulfilling your order.